/**
 * PMO SOLUTIONS - Estilos del Chatbot Guiado Corporativo
 * Todas las clases comienzan con el prefijo obligatorio: 'pmo-chatbot-'
 */

:root {
  --pmo-chatbot-primary: #0d2238;
  --pmo-chatbot-primary-dark: #0a192f;
  --pmo-chatbot-primary-light: #16385d;
  --pmo-chatbot-accent: #f59e0b;
  --pmo-chatbot-accent-hover: #d97706;
  --pmo-chatbot-text-dark: #1e293b;
  --pmo-chatbot-text-muted: #64748b;
  --pmo-chatbot-text-light: #f8fafc;
  --pmo-chatbot-bg: #ffffff;
  --pmo-chatbot-bg-alt: #f1f5f9;
  --pmo-chatbot-border: #e2e8f0;
  --pmo-chatbot-shadow: 0 10px 25px -5px rgba(0, 0, 0, 0.2), 0 8px 10px -6px rgba(0, 0, 0, 0.15);
  --pmo-chatbot-radius: 16px;
  --pmo-chatbot-transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1);
}

/* ==========================================================================
   Contenedor Raíz y Botón Disparador Flotante (Esquina Inferior Izquierda)
   Posición izquierda para evitar superposición con WhatsApp y Back-to-Top
   ========================================================================== */
.pmo-chatbot-container {
  position: fixed;
  bottom: 25px;
  left: 25px;
  z-index: 1040;
  font-family: 'Plus Jakarta Sans', system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
  transition: bottom 0.3s ease;
}

/* Evitar superposición con Toast Promocional (#promoToast) en esquina inferior izquierda */
.pmo-chatbot-container.pmo-chatbot-shifted {
  bottom: 220px;
}

@media (max-width: 480px) {
  .pmo-chatbot-container.pmo-chatbot-shifted {
    bottom: 235px;
  }
}

.pmo-chatbot-trigger {
  width: 58px;
  height: 58px;
  border-radius: 50%;
  background: var(--pmo-chatbot-primary);
  color: #ffffff;
  border: 2px solid var(--pmo-chatbot-accent);
  box-shadow: 0 6px 18px rgba(13, 34, 56, 0.4);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 24px;
  transition: var(--pmo-chatbot-transition);
  outline: none;
  position: relative;
  padding: 0;
}

.pmo-chatbot-trigger:hover {
  transform: scale(1.08);
  background: var(--pmo-chatbot-primary-light);
  box-shadow: 0 8px 22px rgba(245, 158, 11, 0.45);
}

.pmo-chatbot-trigger:focus-visible {
  outline: 3px solid var(--pmo-chatbot-accent);
  outline-offset: 3px;
}

.pmo-chatbot-trigger-icon-open,
.pmo-chatbot-trigger-icon-close {
  position: absolute;
  transition: transform 0.25s ease, opacity 0.25s ease;
}

.pmo-chatbot-trigger-icon-close {
  opacity: 0;
  transform: rotate(-90deg) scale(0.6);
}

.pmo-chatbot-container.pmo-chatbot-active .pmo-chatbot-trigger-icon-open {
  opacity: 0;
  transform: rotate(90deg) scale(0.6);
}

.pmo-chatbot-container.pmo-chatbot-active .pmo-chatbot-trigger-icon-close {
  opacity: 1;
  transform: rotate(0) scale(1);
}

/* Tooltip informativo del botón */
.pmo-chatbot-tooltip {
  position: absolute;
  left: 70px;
  top: 50%;
  transform: translateY(-50%);
  background: var(--pmo-chatbot-primary-dark);
  color: #ffffff;
  padding: 6px 14px;
  border-radius: 20px;
  font-size: 13px;
  font-weight: 600;
  white-space: nowrap;
  box-shadow: 0 4px 15px rgba(0, 0, 0, 0.25);
  pointer-events: none;
  opacity: 0;
  visibility: hidden;
  transition: var(--pmo-chatbot-transition);
  border-left: 3px solid var(--pmo-chatbot-accent);
}

.pmo-chatbot-trigger:hover .pmo-chatbot-tooltip,
.pmo-chatbot-trigger:focus .pmo-chatbot-tooltip {
  opacity: 1;
  visibility: visible;
  left: 75px;
}

.pmo-chatbot-container.pmo-chatbot-active .pmo-chatbot-tooltip {
  display: none;
}

/* ==========================================================================
   Ventana / Panel del Asistente Virtual
   ========================================================================== */
.pmo-chatbot-window {
  position: absolute;
  bottom: 70px;
  left: 0;
  width: 380px;
  height: 540px;
  max-height: calc(100vh - 120px);
  background: var(--pmo-chatbot-bg);
  border-radius: var(--pmo-chatbot-radius);
  box-shadow: var(--pmo-chatbot-shadow);
  border: 1px solid var(--pmo-chatbot-border);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  opacity: 0;
  visibility: hidden;
  transform: translateY(16px) scale(0.96);
  transform-origin: bottom left;
  transition: var(--pmo-chatbot-transition);
}

.pmo-chatbot-container.pmo-chatbot-active .pmo-chatbot-window {
  opacity: 1;
  visibility: visible;
  transform: translateY(0) scale(1);
}

/* ==========================================================================
   Encabezado del Chatbot
   ========================================================================== */
.pmo-chatbot-header {
  background: linear-gradient(135deg, var(--pmo-chatbot-primary) 0%, var(--pmo-chatbot-primary-dark) 100%);
  color: #ffffff;
  padding: 14px 16px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  border-bottom: 2px solid var(--pmo-chatbot-accent);
}

.pmo-chatbot-header-info {
  display: flex;
  align-items: center;
  gap: 10px;
}

.pmo-chatbot-avatar {
  width: 38px;
  height: 38px;
  border-radius: 50%;
  background: rgba(255, 255, 255, 0.12);
  border: 1.5px solid var(--pmo-chatbot-accent);
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--pmo-chatbot-accent);
  font-size: 18px;
  flex-shrink: 0;
}

.pmo-chatbot-header-text {
  display: flex;
  flex-direction: column;
}

.pmo-chatbot-title {
  font-size: 15px;
  font-weight: 700;
  color: #ffffff;
  margin: 0;
  line-height: 1.2;
}

.pmo-chatbot-status {
  font-size: 12px;
  color: #94a3b8;
  display: flex;
  align-items: center;
  gap: 6px;
  margin-top: 2px;
}

.pmo-chatbot-status-indicator {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background-color: #22c55e;
  box-shadow: 0 0 6px #22c55e;
}

.pmo-chatbot-close-btn {
  background: transparent;
  border: none;
  color: #cbd5e1;
  width: 32px;
  height: 32px;
  border-radius: 50%;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 16px;
  transition: var(--pmo-chatbot-transition);
}

.pmo-chatbot-close-btn:hover {
  background: rgba(255, 255, 255, 0.15);
  color: #ffffff;
}

.pmo-chatbot-close-btn:focus-visible {
  outline: 2px solid var(--pmo-chatbot-accent);
}

/* ==========================================================================
   Cuerpo / Flujo de Conversación
   ========================================================================== */
.pmo-chatbot-body {
  flex: 1;
  padding: 16px;
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  gap: 14px;
  background-color: #fafbfd;
}

.pmo-chatbot-body::-webkit-scrollbar {
  width: 6px;
}

.pmo-chatbot-body::-webkit-scrollbar-thumb {
  background-color: #cbd5e1;
  border-radius: 4px;
}

/* Mensajes del Bot y Usuario */
.pmo-chatbot-message {
  display: flex;
  flex-direction: column;
  gap: 4px;
  max-width: 90%;
  animation: pmo-chatbot-fade-in 0.25s ease-out;
}

.pmo-chatbot-message-bot {
  align-self: flex-start;
}

.pmo-chatbot-message-user {
  align-self: flex-end;
}

.pmo-chatbot-bubble {
  padding: 11px 15px;
  font-size: 13.5px;
  line-height: 1.45;
  border-radius: 14px;
  word-break: break-word;
}

.pmo-chatbot-message-bot .pmo-chatbot-bubble {
  background-color: #ffffff;
  color: var(--pmo-chatbot-text-dark);
  border: 1px solid var(--pmo-chatbot-border);
  border-top-left-radius: 4px;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.04);
}

.pmo-chatbot-message-bot .pmo-chatbot-bubble strong {
  color: var(--pmo-chatbot-primary);
}

.pmo-chatbot-message-user .pmo-chatbot-bubble {
  background: var(--pmo-chatbot-primary);
  color: #ffffff;
  border-top-right-radius: 4px;
}

.pmo-chatbot-time {
  font-size: 10px;
  color: var(--pmo-chatbot-text-muted);
  padding: 0 4px;
}

.pmo-chatbot-message-user .pmo-chatbot-time {
  align-self: flex-end;
}

/* Opciones Guiadas (Pills / Botones de Decisión) */
.pmo-chatbot-options-container {
  display: flex;
  flex-direction: column;
  gap: 8px;
  margin-top: 4px;
  animation: pmo-chatbot-fade-in 0.25s ease-out;
}

.pmo-chatbot-option-btn,
.pmo-chatbot-option-link {
  display: inline-flex;
  align-items: center;
  justify-content: space-between;
  width: 100%;
  padding: 9px 13px;
  background-color: #ffffff;
  color: var(--pmo-chatbot-primary);
  border: 1.5px solid #cbd5e1;
  border-radius: 10px;
  font-size: 13px;
  font-weight: 600;
  text-decoration: none;
  cursor: pointer;
  transition: var(--pmo-chatbot-transition);
  text-align: left;
  box-sizing: border-box;
}

.pmo-chatbot-option-btn:hover,
.pmo-chatbot-option-link:hover {
  background-color: #f8fafc;
  border-color: var(--pmo-chatbot-accent);
  color: var(--pmo-chatbot-primary-dark);
  transform: translateX(2px);
}

.pmo-chatbot-option-btn:focus-visible,
.pmo-chatbot-option-link:focus-visible {
  outline: 2px solid var(--pmo-chatbot-accent);
  border-color: var(--pmo-chatbot-accent);
}

.pmo-chatbot-option-disabled {
  opacity: 0.6;
  pointer-events: none;
}

.pmo-chatbot-option-arrow {
  color: var(--pmo-chatbot-accent);
  font-size: 11px;
  margin-left: 6px;
  flex-shrink: 0;
}

/* ==========================================================================
   Pie de Página del Chatbot
   ========================================================================== */
.pmo-chatbot-footer {
  padding: 10px 14px;
  background-color: #ffffff;
  border-top: 1px solid var(--pmo-chatbot-border);
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
}

.pmo-chatbot-reset-btn {
  background: transparent;
  border: 1px solid var(--pmo-chatbot-border);
  color: var(--pmo-chatbot-text-muted);
  border-radius: 8px;
  padding: 6px 10px;
  font-size: 12px;
  font-weight: 600;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  gap: 5px;
  transition: var(--pmo-chatbot-transition);
}

.pmo-chatbot-reset-btn:hover {
  background-color: var(--pmo-chatbot-bg-alt);
  color: var(--pmo-chatbot-primary);
  border-color: #cbd5e1;
}

.pmo-chatbot-reset-btn:focus-visible {
  outline: 2px solid var(--pmo-chatbot-accent);
}

.pmo-chatbot-disclaimer {
  font-size: 11px;
  color: #94a3b8;
  margin: 0;
  text-align: right;
  line-height: 1.2;
}

/* Animaciones */
@keyframes pmo-chatbot-fade-in {
  from {
    opacity: 0;
    transform: translateY(6px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

/* ==========================================================================
   Diseño Responsive (Dispositivos Móviles)
   ========================================================================== */
@media (max-width: 480px) {
  .pmo-chatbot-container {
    bottom: 18px;
    left: 18px;
  }

  .pmo-chatbot-window {
    position: fixed;
    bottom: 12px;
    left: 12px;
    right: 12px;
    width: calc(100vw - 24px);
    height: calc(100vh - 90px);
    max-height: 560px;
    border-radius: 14px;
  }

  .pmo-chatbot-tooltip {
    display: none !important;
  }
}